Who we are
At our website, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By accessing and using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Subscribe to our newsletter
- Contact us via email or through forms on our website
- Participate in surveys, feedback forms, or other interactive features
This information may include:
- Name
- Email address
- Contact information
- Any other details you provide
1.2 Non-Personal Information
We may automatically collect non-personal information, such as:
- IP address
- Browser type and version
- Pages visited
- Time spent on the website
- Referring websites
- Device and operating system information
- Cookies (see Section 5 below)
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide customer support
- To send you newsletters and updates (if you have subscribed)
- To analyze website usage and improve our services
- To monitor website performance and troubleshoot technical issues
- To personalize content and enhance your browsing experience
- To comply with legal obligations or requests
We may also use aggregated, non-personal information for research and analysis to understand how visitors use our website.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who help us operate the website or provide services on our behalf (e.g., hosting providers, analytics services).
- Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests from public authorities.
- Business Transfers: In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our website.
5.1 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off.
- Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve performance and user experience.
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access to the personal information we hold about you
- Request corrections to any inaccurate information
- Request deletion of your personal data
- Object to the processing of your data for certain purposes (e.g., marketing)
To exercise any of these rights, please contact us.
